Privacy Policy

1. Data Controller
The data controller is Angela's House B&B, located at Via Ugo de Carolis (CE), VAT No. 04823610615. For any inquiries regarding personal data, please contact: [email protected].

2. Data Collected and Processing Methods
We collect the following personal data: name, surname, email address, phone number, ID documents, stay preferences, and payment information. Data is collected via electronic forms on our website or at check-in.

3. Purpose & Legal Basis
Data is processed for:

Managing bookings and your stay;
Complying with legal, tax, and public security obligations;
Providing communications related to your stay.
The legal basis is contract performance and compliance with legal obligations (Article 6 GDPR).

4. Mandatory Data Provision and Consequences of Refusal
Providing personal data is necessary for booking and stay management. Failure to provide data will make it impossible to book or stay at our property.

5. Disclosure to Third Parties
Data may be disclosed to:

Local authorities and law enforcement (e.g., Police, Municipality);
Service providers (e.g., booking software, cleaning service), acting as external data processors.

6. Data Retention
Data will be retained for the period required by law and tax obligations (generally up to 10 years), after which it will be deleted or anonymized, unless otherwise required.

7. Data Subject Rights
You may at any time exercise your rights under Articles 15-22 of the GDPR: access, rectification, erasure, restriction, data portability, objection to processing, withdrawal of consent (when applicable) without affecting the lawfulness of processing, and lodging a complaint with the Data Protection Authority.

8. Data Security
We implement appropriate technical and organizational measures to ensure the security, confidentiality, and integrity of the data processed.

9. Changes to This Policy
This policy may be updated following legal or service changes. Any updates will be published on this page and effective from the date of publication.